Yes, this site has quality product and great service! I received my doll about a month ago and have enjoyed the purchase a lot, however when I received the doll I did not receive the extra head and wig that was purchased with it, upon notifying your company of this issue I was very impressed with the level of communication and assistance that was provided and the level of professionalism of your company and the issue was resolved very quickly, your associate ensured that I received my entire purchase and that everything was in order and I am very happy with the entire process, when I am in the market for a second doll your company will be my first choice, thank you.